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Alliance Genie™

Therapeutic alliance feedback that keeps clients improving

The alliance is one of the strongest predictors of outcomes and drop-out. See where yours grew or slipped after every session, with no client forms.

No recordings stored. Fully HIPAA & SOC 2 Type II compliant.
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No credit card required. Cancel anytime

Therapist avatars testimonial section
Rated 4.7 out of 5
4.7/5 · 1,376 ratings
G2G2 4.8
Capterra4.5
Session transcript · Client A
Therapist
Let's look at the homework from last week.
Client
Yeah… I didn't really get to it.
Therapist
That's okay. So for this week…
Client
Sure.
Worth revisiting: what got in the way of the homework?

Engagement dropped here. Client went quiet after the switch to homework.

Illustrative example. Not a real session.
Watercolor illustration of a therapist and client talking in a therapy session
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The blind spot

Supervision ends. Sessions don't.

After licensure, most of your sessions happen with no one else in the room. Client forms catch what clients choose to report. A missed opportunity in session stays missed.

How it works

How Alliance Genie™ gives you therapeutic alliance feedback in 3 steps

1

Capture your therapy session

Use the Mentalyc app during your session, or upload a recording after. Works with telehealth and in-person.

Mentalyc session capture options: record session (selected), dictate recap, upload file or describe session
2

AI analyzes the therapeutic alliance

Alliance Genie™ evaluates your session across 5 clinical dimensions and 27 areas.

Alliance Genie analysis card scoring 5 clinical dimensions across 27 areas: Collaborative Process, Therapeutic Relationship, Session Management, Therapeutic Framework and Therapeutic Process
3

Reflect with your alliance feedback report

Reflect on what went well and what you might have missed, in your own time. Track changes over time.

Alliance Genie feedback report with observations and timestamped session quotes, a handwritten note reading space to reflect, and a trend line tracking the alliance over time
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Mentalyc vs alternatives

Alliance Genie™ vs WAI, SRS, ORS and FIT outcome scales

Whether you use paper scales, digital platforms like MyOutcomes, or no formal measurement at all, here's what changes.

Scales & FIT Platforms
Alliance Genie™
Scales & FIT Platforms
✗
Client rates 3-4 items on a sliding scale‍
Mentalyc
✓
AI analyzes the full session across 27+ clinical areas
Scales & FIT Platforms
✗
Client has to fill something out every session
Mentalyc
✓
Fully automatic, zero client burden
Scales & FIT Platforms
✗
Reduces sessions to subjective client ratings and a single score
Mentalyc
✓
Analyzes what actually happened in the session
Scales & FIT Platforms
✗
No feedback on your clinical skills or alliance blind spots
Mentalyc
✓
Gives you specific feedback, like a supervisor would
Scales & FIT Platforms
✗
Alliance strains only surface if client reports them
Mentalyc
✓
‍Detects disengagement, resistance, and alliance strains you missed
Reviews

Trusted by 30,000+ mental health professionals

Therapist avatars testimonial section
4.7/5 · 1,376 in-app ratings
G2 4.8 out of 5 star rating badge - Mentalyc
4.8/5
Capterra reviews Mentalyc therapy documentation software
4.5/5
Rated 5 out of 5

“There is a lot more feedback and suggestions in it than before … that makes things a little bit easier for me.”

Jessica Linkins, licensed therapist
Jessica Linkins
Addictions Counselor, MD
Rated 5 out of 5

“Reading transcripts helps me tighten up and come across more the way I want to present myself to clients… it’s helped me improve and keep getting better.”

Stanley LeMelle, licensed therapist
Stanley LeMelle 
LMFT, CA
Rated 5 out of 5

“It’s really giving me some good confidence… and areas of improvement to see nuances I didn’t see before.”

Kelley Dodson, licensed therapist
Kelley Dodson
LPC Supervisor, GA
Rated 5 out of 5

“It keeps me on a level of assessment about the relationship that has a little bit more objectivity… helps keep me grounded.”

David Flowers, licensed therapist
David Flowers
LPC, MI
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WHAT IS TRACKED

Therapeutic alliance across 5 dimensions, 27 areas

Every session report scores you across these five dimensions. Couples, family, child/play, and group sessions get additional specialized areas automatically.

Collaborative Process

Goal agreement, task collaboration, progress assessment, follow-up, client autonomy, acknowledging progress

Bordin · goals, tasks, bond

This is what the WAI measures.

Paper scales stop here. These four go further.

Therapeutic Relationship

Trust and safety, mutual respect, empathy, attunement, alliance repair

Session Management

Rapport building, session structure, pacing, outcome expectations, session endings

Therapeutic Framework

Emotional regulation, professional boundaries, cultural competence, evidence-based techniques, psychoeducation, language style

Therapeutic Process

Sensitive topics, client questions, flexibility, addressing resistance, engagement, attachment style

Grounded in Bordin's working alliance model, the framework behind the Working Alliance Inventory, plus session pacing, cultural competence and resistance patterns.

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benefits

Every report shows you three things.

What went well: moments where you validated, attuned or supported your client.

What you may have missed: cues, pacing and shifts away from the client's emotional needs.

Something to reflect on: specific moments to notice, yours to keep or set aside.

Track each dimension over time, per client.
Alliance Genie alliance metrics and sensitive topic tracking
Therapist using secure HIPAA compliant Mentalyc platform
Security & Privacy

Your data stays private

  • Fully HIPAA, PHIPA and SOC 2 Type II compliant

  • Every account covered by our BAA, created at signup, in your profile

  • Your data stays yours: never used for training, never sold

  • Transcripts are anonymized and session audio is deleted once your note is ready

What therapists notice about engagement and repair

Therapists often ask how to get feedback on therapy sessions or how to improve therapeutic alliance without formal supervision. Alliance Genie™ makes that reflection visible after every session.

Stronger attunement
Notice how your tone, pacing and responses may have shaped your client's sense of safety.
More collaborative sessions
See whether tasks, goals and expectations were set together or mostly led by you.
Better navigation of sensitive topics
Look back at how complex emotions, resistance or conflict unfolded, and decide what you want to take from it.
Evidence-informed analysis without extra work
“Reading transcripts helps me tighten up and come across more the way I want to present myself to clients. It’s helped me improve and keep getting better.” by Stanley LeMelle
How Mentalyc works

Every session updates notes, plan, progress and alliance

Notes, treatment plans, progress, alliance feedback and worksheet matches draw on the same client history, so each informs the others.

Watercolour illustration of a therapist and client talking in a therapy session

one session

AI Note Taking
AI Treatment Plans
AI Progress Tracking
Alliance Genie™
Worksheet Matcher

one golden thread across sessions

feedback, like a supervisor would

matched to each session

Fully HIPAA, PHIPA, and SOC 2 compliant. 
See our security practices
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From $29.99/mo on Basic
See pricing

The relationship is the work. Reflect on yours, session by session.

Therapeutic alliance feedback after every session. No client forms, no extra work.

14 days free. No credit card required. Cancel anytime.

Works with every EHR · HIPAA · SOC 2 Type II

Frequently asked questions about therapeutic alliance feedback

Can I share Alliance Genie™ insights with my supervisor?

Yes, two ways. You can bring the Alliance Genie™ report into supervision yourself. Dimension scores, flagged moments, and transcript excerpts give your supervisor specific evidence to react to instead of your recollection.

If your supervisor also uses Mentalyc, you can connect accounts and share sessions directly on the platform. They see the same analyzed sessions you do, in context, and you can review them together. That's the closest thing to having a supervisor sit in on the session itself.

For documenting the supervision meeting itself, see our AI Note Taker.

What questions should I bring to supervision about a specific client?

Alliance Genie™ helps you walk into supervision with specific moments instead of vague impressions. After analyzing your session, it flags missed opportunities, missed bids, engagement shifts, and patterns in how you handled resistance or sensitive content, all tied to exact transcript moments.

Useful supervision questions surface naturally from the report: "Why did engagement drop here?", "Was this a missed opportunity?", "Why did I redirect when the client opened up?", "What pattern do I keep repeating with this client?"

Instead of trying to remember what happened, you arrive with the data. Supervision time gets spent on interpretation and growth, not reconstruction.

For documenting the supervision meeting itself, see our AI Note Taker.

How does Alliance Genie™ analyze my sessions?

Alliance Genie™ evaluates your session across 5 clinical dimensions and 27 areas: using a framework grounded in Bordin’s working alliance model, the same theoretical foundation behind the Working Alliance Inventory, plus four additional dimensions that paper scales can’t reach: Therapeutic Framework, Session Management, Therapeutic Relationship, and Therapeutic Process.

The audio is processed into an anonymized transcript (no names or identifying details), then deleted. The AI reviews the transcript the way a supervisor would, looking at what strengthened the alliance, where engagement shifted, how you navigated resistance or sensitive topics, and which moments may be worth a second look.

You receive a structured feedback report: what went well, what you may have missed, and specific moments to reflect on before your next session. What you take from it is your call. Over time, you can track how your scores across each dimension evolve.

What if I already use FIT, MyOutcomes, or the ORS?

Those tools measure outcomes and alliance via client-reported scores, they’re questionnaire-based, meaning the data quality depends on clients completing forms consistently. Alliance Genie™ is complementary, not competing: it gives you session-content analysis that those tools can’t provide, since they don’t have access to what actually happened in the session.

If you already use FIT or ORS, Alliance Genie™ fills in the picture between scores, helping you understand *why* a client’s ORS dipped, not just *that* it did.

Can I use Alliance Genie™ feedback for supervision or CE credits?

Alliance Genie™ doesn’t count toward CE credits. But for supervision, it works two ways:

If you have a supervisor, the session-specific feedback is a strong preparation tool: you come in with flagged moments and exact transcript quotes rather than relying on memory. That makes supervision time more focused and productive.

For licensed clinicians who no longer have regular supervision, Alliance Genie™ gives you supervision-style feedback on every session. For pre-licensed clinicians it supports, but doesn’t replace, required supervision.

How is Alliance Genie™ different from using the WAI or Session Rating Scale?

The Working Alliance Inventory (WAI) and Session Rating Scale (SRS) are validated self-report instruments, your client fills them out, you score them, and you get a number. They’re useful but depend on client compliance, add session overhead, and only capture what clients consciously report.

Alliance Genie™ works differently: it analyzes the session itself, extracting alliance signals from what actually happened in the room, engagement patterns, engagement drops, missed opportunities, without any forms or scoring. Instead of a number, you get specific moments flagged in your transcript with observations about what happened and why it matters clinically.

For the research background, our complete guide to the therapeutic alliance covers what the alliance is, what strengthens it, and how to respond when engagement drops.

Does Alliance Genie™ record or store my sessions?

Alliance Genie™ temporarily records your session and keeps audio just long enough to create an anonymized transcript, no names or personal details included. The audio is deleted immediately after. Alliance Genie™ uses this anonymized transcript to extract key insights and highlight important moments, giving you helpful feedback, kind of like having a supervisor by your side.Everything is handled with strict privacy and security, fully HIPAA- and SOC 2-compliant.

Does Alliance Genie™ work with CBT, psychodynamic, and relational therapy?

Yes. Alliance Genie™ adapts to your therapeutic orientation. Whether you practice CBT, psychodynamic, relational, humanistic, or integrative care, Mentalyc tailors feedback to your selected modality, respecting your style and language of healing.

How do I get access to Alliance Genie™ on Mentalyc?

To get access to Alliance Genie™, sign up for a Mentalyc account and choose a plan that includes it. Access depends on your subscription:

Mini: Not included.

Basic: Limited insights, you’ll see which areas might need attention, but won’t get details on when or why.

Pro, Super, Team: Full access, pinpoint missed opportunities and areas for improvement within transcripts, view key quotes and points to reflect on, and track trends in each client’s profile over time.

Does Mentalyc know my clients better than I do? (Alliance Genie™)

No. You know your client. Alliance Genie™ points to moments worth a second look, like an engagement shift or a missed bid, and you decide what matters.